The school's Payments tab
The choices the school is waiting for, what you owe, and which plans and packs you have there, in one place.
Ask ClassyStep by step
- 1
Open the school and choose the Payments tab.
- 2
Find the charge under To pay.
- 3
Press Pay and complete the payment on the online payment page.
How it works
Shows the choices still waiting for your answer, your pending charges (and lets you pay them online), and your plans and the credits left in your packs.
The tab is only visible to the school's members (you or one of your children is in at least one group) and shows only your own charges, not the school's finances. On a computer it is in the side menu under the selected school, on a phone it is in the bottom bar. When there is a choice you haven't made yet, a number next to Payments counts them.
The page has three parts, from top to bottom:
- Your choices: the choices the school asks you to make. Only shown when there is something to choose.
- To pay: every unpaid charge, ordered by due date.
- My plans: the plans you are on and your packs across all of the school's groups. The section is folded and its heading has a line under it such as "2 plans · 1 awaiting payment"; tap the heading to open it.
If you have children in your profile, charges and plans are split by person: yours first (Myself), then each child's, each under a heading with their name. People with nothing to show are skipped.
If the school doesn't accept online payments, charges and plans are still shown, but the Pay button isn't shown in To pay and the plan cards read "Online payments unavailable".
Good to know
A charge disappears from the list once the payment is confirmed.
Paid, cancelled and waived charges aren't shown here. You'll find paid ones in Payment History in your profile (My Profile).
If the school changed the amount of a charge or gave you a discount, the reason is shown under it.
On this screen
Your choices section
The choices the school asks you to make.
Your choices section
The choices the school asks you to make.
Brings together the variants the school wants you to choose between.
Shown at the top of the tab, only when there is a choice you can still make. Under the heading it reads that the school is asking you to choose a variant and that, once confirmed, the choice is final. How to make the choice is described in "Choosing an option the school offers".
Number next to Payments
Shows how many choices you haven't made yet.
Number next to Payments
Shows how many choices you haven't made yet.
Warns you that the school is waiting for an answer, without opening the tab.
A small number appears next to Payments in the side menu and in the school's tab bar (on a phone in the corner of the button in the bottom bar). Every choice without a confirmed variant that is still accepting answers is counted, separately for you and for each child. The number disappears once the choice is made or closed.
To pay section
Every unpaid charge with the school.
To pay section
Every unpaid charge with the school.
Shows you exactly what you owe and by when.
It holds every charge that is still pending, for you and for your children. Each person's charges are ordered by due date. If you have children in your profile, each person's charges sit under their name.
Charge card
One unpaid charge with its reason, amount and due date.
Charge card
One unpaid charge with its reason, amount and due date.
Tells you what the charge is for and lets you pay it.
The title is the charge's description or, if there isn't one, the name of the plan it came from. If there is neither, it reads Charge. The plan's description may appear below the title.
Overdue label
The charge's due date has passed.
Overdue label
The charge's due date has passed.
Singles out charges that should already have been paid.
The red label sits above the title when the due date is in the past. Once the date has passed you also get an overdue notification, at most three times per charge, once a day over the first days after the due date.
Amount field
How much the charge is, in euro.
Amount field
How much the charge is, in euro.
Shows the exact amount you will pay.
This is the amount asked for on the online payment page. If the school gave you a discount or changed the amount, the regular price is shown crossed out next to it. The reason is written under the card: "Reason for the price change: …" for a discount, or "Reason the amount was changed: …" when the school edited the charge's amount by hand.
Due field
When the charge must be paid by.
Due field
When the charge must be paid by.
Helps you pay on time.
After this date the charge is marked Overdue. You can still pay after the due date.
Pay button
Opens the online payment page for the charge.
Pay button
Opens the online payment page for the charge.
Lets you pay the charge by card.
Takes you to a secure online payment page (in the mobile app it opens in a browser over the app). After a successful payment you return to Payment History in your profile. If you cancel, you return to the Payments tab. If the school doesn't accept online payments, the button isn't shown at all.
No pending invoices message
You don't owe the school anything right now.
No pending invoices message
You don't owe the school anything right now.
Confirms you have no unpaid charges.
Shown when neither you nor your children have pending charges with this school.
My plans section
Your plans and packs across all of the school's groups.
My plans section
Your plans and packs across all of the school's groups.
Shows what you pay for at the school and how many credits are left in your packs.
It holds the plans from all of the school's groups that you or your children are on, and your packs under My packs. The section stays folded until you tap its heading; under it you read how many plans you have and how many of them are awaiting payment. If you have neither plans nor packs, the section is hidden. A plan with a pending charge is paid from To pay, and its card says the amount is due.
Frequently asked questions
I can't see the Pay button. Why?
The school hasn't set up online payments. The plan cards read "Online payments unavailable", and hovering shows "This organisation doesn't have an online payment method configured." Contact the school to pay another way.
Where did the Requested Invoices and Active Plans tabs of my profile go?
They are no longer in the profile. Unpaid charges are under **To pay** and your plans and packs under **My plans**, both in the school's **Payments** tab. What you have paid is in **Payment History** in your profile.
There is a number next to Payments. What does it mean?
The school is waiting for you to make a choice. Open the tab and pick a variant under **Your choices**.