Member Login

Payment History

The section in your profile with every payment to your schools and its receipt.

Ask Classy

Step by step

  1. 1

    Open My Profile from the side menu.

  2. 2

    Choose Payment History.

  3. 3

    Find the payment in the list.

  4. 4

    Press the View Receipt icon on the payment you want a receipt for.

How it works

Shows what, when, to which school and how you paid, and lets you open the receipt for an online payment.

Open My Profile from the side menu and choose Payment History. The section is only visible in your own profile. You also land here automatically after a successful online payment.

Under the heading it reads "Everything you have paid, newest first." There is nothing to choose: one combined list holds your payments to every school that you or your children belong to, from newest to oldest.

The history includes online payments and payments the school recorded as paid in cash or by bank transfer. Failed online payment attempts are recorded here too, but they have no View Receipt.

Good to know

If you've just paid and the payment isn't showing yet, wait a few seconds and refresh, confirmation from the payment provider can be delayed.

Receipts come from the online payment provider. For cash or bank transfer payments a receipt may not be available.

Unpaid charges aren't here, they are under To pay in the school's Payments tab.

On this screen

Payment row

One payment with its reason, method, amount and date.

Shows the details of one payment.

The title is the payment's description or the name of the plan it was for; if there is neither, it reads Charge. The plan's description may appear below it. Underneath are the date and, where it helps tell payments apart, whom and where it was for: the child's name (when you have children), the school's name (when you belong to more than one) and a label if the plan covers the whole school. For a plan payment there is also a link with the group name that opens the group; if the plan spans several groups, there is a link for each one you can see. On the right are the method, the amount and the receipt icon.

Whole organisation label

The plan behind the payment covers the whole school.

Hints that the payment isn't for a single group.

Shown when the plan is not tied to a particular group but covers the whole school.

Payment method label

Online

How the payment was made.

Tells online payments apart from ones the school recorded by hand.

  • Online: paid by card on the online payment page.
  • Cash: the school recorded a cash payment.
  • Bank transfer: the school recorded a bank transfer.

View Receipt icon

Opens the receipt for the payment.

Gives you proof of what you paid.

A small icon at the right of the row, with the tooltip "View Receipt". Only shown for completed payments; for the others the spot is empty. The receipt is fetched from the online payment provider and opens in a new browser tab. While it loads the icon spins. If no receipt is available, an error message is shown.

No payment history yet message

There are no payments to show.

Confirms there is nothing to show yet.

Shown when you have no payments to any school. If you do not belong to any school, it reads "You're not a member of any organisation yet." instead.

Frequently asked questions

How do I get a receipt?

Press the **View Receipt** icon on the payment. The receipt opens in a new browser tab (in the mobile app, in a browser over the app), where you can save or print it.

Where did the Organisation and For filters go?

They are gone. The list shows everything at once. When you have children, each payment shows the child's name, and when you belong to more than one school, the school's name too.

Related topics