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The admin dashboard

Where a school's calendar, groups, users, finance, attendance and announcements are managed, and who sees each section.

Ask Classy

Step by step

  1. 1

    Open the side menu.

  2. 2

    If you have more than one school, pick it at the top.

  3. 3

    In the Admin Actions section, press the section you need, for example Users.

How it works

Brings the day-to-day running of your school into one place: the calendar, attendance, groups, the user list and your team, finance, announcements and contact with the Classes team. It is available to the school's owner and to its employees.

At the top of the side menu you pick the organisation you are working in (the organisation picker). Once you pick a school you own or work for, an Admin Actions section appears under it. It holds the dashboard entries: Calendar, Attendance, Groups, Users, Finance, Announcements and Help desk. If you pick an organisation you only attend, you see the menu for attendees instead, with no admin dashboard.

Which entries you see depends on your role: the owner sees all of them, an employee only those they have a permission for. Attendance, Users and Help desk are open to every employee.

The Users section has two tabs: Users (everyone) and Employees (owner only). The school's settings are not an entry in the dashboard, they open from the organisation picker.

Good to know

If you don't see the Admin Actions section, either the organisation you picked isn't one you manage, or you are not the owner or an employee of any school.

If you open the address of a section you don't have permission for, the dashboard sends you back to Users.

On a phone there is a bar at the bottom with up to four sections (Calendar, Announcements or Attendance, Groups or Users, Finance); the rest are in the side menu.

On this screen

Admin Actions section in the menu

The side-menu section with the entry points to the admin dashboard.

Gives you quick access to managing the school you picked.

It only appears if the school you picked is yours or you are an employee of it. It has up to seven entries in this order: Calendar, Attendance, Groups, Users, Finance, Announcements and Help desk. Each entry only shows with the permission it needs.

Calendar menu entry

Opens the school's calendar in the dashboard.

Takes you to the calendar where you add and change events and sessions.

It only shows with the Manage events and their sessions permission.

Users menu entry

Opens the users and team section.

Takes you to the school's user list, join requests and (for the owner) the team.

Every employee sees it. A number may show next to it, that is how many join requests are waiting in the school you picked. It updates as soon as you approve or decline a request.

Finance menu entry

Opens the finance section of the dashboard.

Takes you to the school's charges, payments and payment plans.

It only shows with the View financials permission. An employee without it does not see the entry, and if they open the address of the section they are sent back to Users.

Groups menu entry

Opens group management in the dashboard.

Takes you to the school's list of groups, where you create and organise them.

It only shows with the Manage groups permission.

Attendance menu entry

Opens the attendance section of the dashboard.

Takes you to marking attendance for sessions.

Every employee sees it. Marking attendance itself needs the Manage attendance permission.

Announcements menu entry

Opens the school's announcements in the dashboard.

Takes you to where you publish announcements to your users.

It only shows with the Publish announcements permission.

Help desk menu entry

Opens the staff help desk, where you write to the Classes team.

Takes you to your support tickets with the Classes team and to the tips from Classy.

Every employee sees it, it needs no separate permission. A number may show next to it, that is how many replies from the team you haven't opened yet. See the article on the help desk.

Organisation picker

The button at the top of the side menu where you choose which school you are working in.

Lets you switch between the schools you own, work for or attend, from any page.

The button shows the name of the picked school and "Switch organisation". The menu has two lists: My organisations (the schools you manage, tagged "Administrator" for the owner or "Staff") and Organisations I attend. Each school is listed once, even if you are both its owner and an employee. Your pick decides what you see below it: for a school you manage, the admin dashboard; for one you attend, the attendee menu. Further down the menu are New organisation and Search organisations, and for the owner and for employees with the right permission also Organisation settings. Your choice is remembered. Switching school resets the search, filters and page of the user list.

If you have no school at all, the menu says "You have no organisations yet." and the dashboard shows a message that you are not an owner or employee of any organisation.

If you pick a school you don't manage and open a dashboard address, you see a message asking you to pick one you manage.

Organisation settings button

Opens the settings of the picked school.

Takes you to the school's profile, rooms, colours, contract, payments and other settings.

It is in the organisation picker menu, below the lists. It shows for the owner and for employees with the Edit organisation profile or Manage events and their sessions permission. What exactly you can change there depends on your permissions. See the article on school settings.

Users and Employees tabs

The two tabs on the page with your school's people.

Separate the people who attend the school from the people who work for it.

The tabs sit at the top of the page, but only the owner sees them. Employees just see the user list, with no tab bar.

Users tab

The list of all the school's users and pending join requests.

Shows who attends the school, which groups they are in and when they joined.

The owner and every employee can see it. What an employee can do there depends on their permissions, such as Manage members and View member contact details.

Employees tab

The school's team, owner only.

Lets the owner invite staff, give them permissions and assign them to groups.

Only the owner of the selected school sees it. If an employee opens its address directly, they are sent back to Users.

"No groups assigned to you yet" notice

A warning for an employee whose access is limited to their own groups but who has none yet.

Explains to the employee why the dashboard lists are empty and what to do about it.

It shows at the top of the dashboard when the owner has limited your access to Only their groups and you are not assigned to any group. Until the owner assigns you to one, you won't see members, sessions or other group-related data.

The notice goes away once the owner assigns you to a group or gives you access to All groups.

Frequently asked questions

Why can't I see the Employees tab?

Only the school's owner has it. Employees only see the Users tab.

Why can't I open Finance?

Finance needs the View financials permission. Without it the entry is hidden, and if you open its address the dashboard sends you back to Users.

Where are the school settings?

In the organisation picker at the top of the side menu there is "Organisation settings". It shows for the owner and for employees who may edit the organisation profile or manage events.

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