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Cancelling, reinstating and deleting a session

The difference between a cancelled and a deleted session, and how to do each.

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Step by step

  1. 1

    Click the session in the calendar.

  2. 2

    Press the cancel sign to cancel it, or the bin to delete it.

  3. 3

    Confirm with the button in the window.

How it works

Lets you announce that a session won't take place (and bring it back), or remove a session or a whole series from the schedule.

You need the Manage events and their sessions permission. Open the session on the Calendar page of the admin dashboard and press the cancel sign or the bin. The confirmation shows in the same window; Back returns to the preview.

Cancelling: the session stays on the calendar, marked as cancelled, and can be reinstated. Attendees get a class-cancelled notification. A cancelled session's window no longer shows the attendance buttons or the Mark attendance link, and data already entered for it is kept.

Deleting: the session disappears from the calendar at once, but you have 30 seconds to bring it back with the Undo button in the “…deleted” notice (it counts down). Only when the time runs out is the deletion sent, and then it is final. If you close or reload the page within those 30 seconds, the browser asks first, and if you leave anyway the session is not deleted.

  • Delete This Event removes one session from a series. Attendees who hadn't said they won't come get a class-removed notification.
  • Delete All Events (or Delete event for a one-off session) deletes the whole series. No notification is sent for this.

Good to know

Cancelling works on one session. To cancel several sessions of a series, cancel them one at a time.

If you want parents to know a session won't happen, cancel it rather than delete it, on cancellation they get a notification and see a cancelled session in their calendar.

Only a session from a series with more than one session can be deleted on its own.

The class-removed notification is sent only after the 30 seconds are up, not the moment you press the button.

On this screen

Cancel This Event button

Cancels the opened session.

Marks this session as not taking place and notifies attendees.

Above the button it says Do you really want to cancel this event? This action will notify all participants. (for a series it asks whether only this one or all, but only the opened session is cancelled). Everyone the session is for gets the notification, except those who said they won't attend.

Reinstate Event button

Brings back a cancelled session.

Undoes the cancellation, the session will take place again.

Shown when you press the cancel sign on an already cancelled session, with the question Do you want to reinstate this cancelled event? Participants will be notified. Attendees get a class-reinstated notification.

Delete This Event button

Deletes one session from a series.

Removes one date from the series without touching the rest.

Shown for a series, with the question This is a recurring event. Do you want to delete only this occurrence or all recurring events? You can undo it within 30 seconds, after that it is final. Attendees who hadn't declined get a class-removed notification.

Delete All Events and Delete event buttons

Delete the whole series or the one-off session.

Remove the session from the schedule (with 30 seconds to bring it back).

For a series the button is Delete All Events and deletes every session in it. For a one-off session the question is Do you really want to delete this event? You can undo it for 30 seconds. and the button is the red Delete event. After the 30 seconds it is final and no notification is sent to attendees.

Undo button in the deleted notice

Undo ({{seconds}}s)

Brings back the session you just deleted while the countdown runs.

Gives you 30 seconds to change your mind about deleting.

After you confirm a delete, the window closes, the session leaves the calendar and a notice “…deleted” appears at the bottom with this button and a countdown in seconds. Press it to bring the session (or the whole series) back to the calendar unchanged. When the time runs out the button goes away and the deletion is final. Don't confuse it with Cancel Event, which announces that a session won't take place.

Frequently asked questions

What's the difference between cancelling and deleting?

A cancelled session stays visible as cancelled, can be reinstated and attendees are notified. A deleted session disappears, and you can only bring it back during the first 30 seconds with **Undo**.

I cancelled a session by mistake. How do I bring it back?

Open the cancelled session, press the cancel sign and then **Reinstate Event**. Attendees get a class-reinstated notification.

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