Member Login

Linking a membership the school set up

How to link your account to the membership the school has already entered for you.

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Step by step

  1. 1

    Open the link the school sent you.

  2. 2

    Log in or sign up if asked.

  3. 3

    Check the name, school, groups and children.

  4. 4

    Press This is me, join.

  5. 5

    Press Go to organisation to open the school.

How it works

When the school enrolled you itself, with your name, your children and your groups, the link lets you take that membership over into your own account, together with the groups, children and payment history.

The school sends you a personal join link. When you open it you see the name you are registered under, the school, the groups and the children on the membership. Press This is me, join.

Linking moves the membership's groups, children, charges and payment history onto your account, and the membership the school created no longer exists separately.

If you don't have an account yet, you sign up first. When you fill in your personal details, the fields are prefilled with what the school has on record, review and correct them. Your registration is linked to the membership as soon as you create your profile.

If you already have an account, your profile needs to be completed before you can use the link.

Good to know

The link is personal, only use it if the name on the page is yours.

If the school creates a new link for the same membership, the old one stops working.

On this screen

You were invited as card

The membership the school created for you.

Lets you check that the membership really is yours before linking it.

Shows the name you are registered under and the school. Below, it explains that joining links your account to the membership and that your groups, children and payment history move onto your account.

Details entered by the school warning

A yellow message saying the name and details came from the school.

Reminds you that you didn't enter these details and may need to correct them.

It says the school set up the membership on your behalf, so the name and details are what it had on record, and that you can review and correct them in the next step.

Your groups list

The groups the school enrolled you in.

Shows which groups you will be in once you link your account.

Each group is a label with its name. The list only shows if the membership has groups.

Kids on this membership list

The children the school entered on your membership.

Shows which children will be added to your profile.

Each child is a label with their name. After linking, the children appear in your profile along with their enrolments.

This is me, join button

Links the membership to your account.

Moves the membership's groups, children, charges and payment history onto your account.

While linking runs the button shows a spinner. On success you see You're in!: "Your account is now linked to your membership in [school].": and a Go to organisation button. If your profile isn't completed yet, linking doesn't go through.

Frequently asked questions

The link says "Already claimed", but I didn't use it.

The membership is already linked to another account. Contact the school's organiser.

The details on the page are wrong. What should I do?

The details were entered by the school. If you are signing up now, you can correct them while filling in your profile. If you already have an account, you can change them in your profile after linking.

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