Member Login
AboutPricingDemoBlogDiscover

Windows you must answer before you continue

Updated terms, a school contract and a choice: the order they appear in and how to get past them.

Ask Classy

Explains why a window with no close button may appear when you log in, and the order such windows appear in.

There are three kinds of window that ask for an answer. They do not stack on top of each other but appear one after another, in this order:

  1. Updated Classes terms. Shown everywhere in the app when the Terms of Service and/or Privacy Policy have changed since you last agreed.
  2. The school's contract. Shown on the pages of a school that has uploaded a contract you haven't accepted yet (see "Accepting the school's contract").
  3. The choice the school is waiting for. Opens in the school's calendar (see "Choosing an option the school offers"). This window has a Later button.

While an earlier window is open, the next ones wait and appear once you have accepted it.

Good to know

The terms and contract windows have no X button and don't close when you tap outside them.

The terms are accepted once for each new version.

On this screen

We updated our terms window

Asks you to accept the changed Terms of Service and/or Privacy Policy.

Records your new agreement so you can keep using Classes.

Under the title it reads that the Terms of Service and/or Privacy Policy have changed and that to keep using Classes you need to read the new version and accept it. Only the documents that changed are shown, each with a tick box, a link to read it and its version number. The window has no X button.

View Terms / View Privacy Policy link

Opens the document to read.

Lets you read what you are accepting.

Opens the document in a new browser tab. Next to the link it reads "Version N".

"I have read and accept…" tick boxes

I have read and accept the Terms of Service.

You confirm each changed document separately.

Unlocks the accept button.

Each changed document has a tick box: "I have read and accept the Terms of Service." and/or "I have read and accept the Privacy Policy." Until all are ticked, Accept and continue is inactive.

Accept and continue button

Records your agreement.

Closes the window and takes you back into the app.

Records the acceptance of the new versions. If saving fails, you see "Could not save your acceptance. Please try again.", the ticks are cleared and you need to tick them again.

Log out button

Logs you out without accepting.

The only way out for someone who doesn't want to accept.

Sits under the accept button. It records no agreement. Until you accept, you can't use the app.

Frequently asked questions

I can't close the terms window. What do I do?

Read the changed documents through the links in the window, tick the box next to each one and press **Accept and continue**. If you don't want to accept them, the only other option is to leave your account with **Log out**.

Why do I get one window first and another after it?

The windows appear in order: first the updated Classes terms, then the school's contract, then the choice. The next one appears after you have finished with the previous one.

Related topics