Notification types

You hear about school news straight away without checking the Announcements tab.

Sent when an announcement is published, to every member of the groups in its audience, or of all groups in the school if it's for the whole school. Parents get it for their child's groups. The author isn't notified. Editing, pinning or changing the audience doesn't send another notification.

Lets you answer a parent's or student's question quickly.

Only the announcement's author gets it, when someone else writes a comment. Your own comments don't send a notification.

You learn about new sessions as soon as they're added to the calendar.

Sent to members of the groups the event is for. If the event is for the whole school, members of all groups get it.

You don't turn up for a cancelled session.

Sent to the people the session is for when the school cancels or reinstates it. People who declined for every one of their sign-ups to that session don't get it.

You know about the new time in advance.

Sent to the people the session is for when the school changes its date or time.

You know the session is no longer on the calendar.

Sent to the people the session was for when the school removes it from the schedule. You can turn it off in My Profile → Notifications.

You don't forget the session.

Sent automatically about 24 hours and about 1 hour before the start of a timed class. For an all-day class it is sent once, the evening before, around 18:00 school time. Everyone the class is for gets it, except those who answered that they won't come. The times follow the school's local time. A staff member with the Manage events and their sessions permission can also send a manual reminder, it goes to people who haven't yet said whether they're coming, and it reaches them even if this kind is turned off.

The owner sees who's coming without opening the list.

The school owner gets it when a member confirms, declines or changes their attendance answer. You can turn it off in My Profile → Notifications.

You know there are new materials from the session.

Sent to the participants of the session the lesson was published for. You can turn it off in My Profile → Notifications.

You can approve or decline the request promptly.

The owner, employees with access to all groups, and employees of that group get it. Employees limited to other groups don't.

You know you (or your child) are now in the group.

The person who sent the request gets it when the school approves it.

You know the request wasn't accepted and can look for another group.

The person who sent the request gets it when the school declines it.

You know you're now part of the group.

Sent when the school adds you to a group or when you join through an invite link.

You know you're no longer in the group.

Sent when the school removes you from a group.

You know you have something to pay.

The member the charge is for gets it. The text includes the school and the amount.

You pay on time and avoid falling behind.

Sent when a staff member with the Send payment reminders permission sends a reminder (before or after the due date), and automatically for an overdue charge: one reminder each evening around 18:00 Bulgarian time after the due date, at most three per charge.

You know you don't owe that amount.

The member the charge was for gets it.

You know the school recorded your payment and the amount is right.

The user whose charge a school staff member marked as paid in cash or by bank transfer gets it. The text includes the school, the amount, what the charge was for and the method. It isn't sent for online payments, because then you completed the payment yourself. For a child's charge, the parent gets it.

You renew before you run out of sessions.

Sent once per pack, when its credits run out or its end date approaches. In the Notifications panel it has a wallet icon.

You see incoming payments right away.

The owner, employees with access to all groups and employees of the charge's group get it. If the charge isn't tied to a group, all staff get it.

You find out in time that the school can't take online payments and fix it.

The school owner gets it when the payment account can no longer accept payments or payouts.

Confirms the school was created successfully.

The owner gets it right after creating the school.

You find out you need to pick an option, and by when.

The people a school offered a choice to get it, when the choice is opened and when the school reminds them. The title carries the name of the choice, and the text says how many options you may pick and, if there is one, by which date. Pressing it in the Notifications panel opens your payments in the school.

You know you now have staff access.

The person assigned as an employee of the school or as a teacher of a group gets it.

You see who picked what without opening the plans.

Staff with the Manage payment plans permission who have access to the plan's first group get it when a user picks or switches a plan. For a plan for the whole organisation, every staff member with that permission gets it. The text says who picked which plan and in which choice.

You understand why you see more or less in the school.

The employee gets it when the owner changes their permissions or the groups they can access. You can turn it off in My Profile → Notifications.

You know the school left a note you can read.

The member a staff member shared a note with gets it. You can turn it off in My Profile → Notifications.

You find out straight away when the Classes team answers your help request.

The owner and every staff member of the school get it when the Classes team replies to one of the school's tickets in Help desk. The text starts with the name of whoever replied, and if the team asks for more information, that is marked. Pressing it in the Notifications panel opens the ticket.

You know the ticket is closed.

The owner and every staff member of the school get it when the Classes team marks one of the school's tickets as resolved. Pressing it in the Notifications panel opens the ticket. Other status changes of a ticket don't send a notification.